SHIPPING & RETURNS
Shipping Policy
At Imaginarii, we are committed to providing our customers with a seamless shopping experience, which includes efficient and reliable shipping services. Please review our Shipping Policy below for information about our shipping services, rates, and delivery times.
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Domestic Shipping Only
We currently offer shipping services within the United States only. We do not ship to international addresses or PO Boxes at this time.
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Free Standard Shipping (During Promotional Periods)
We are pleased to offer free standard shipping during promotions and through discounts on domestic orders. The cost of shipping and handling is included in the price of our products. Orders are shipped using a reputable carrier and will typically arrive within the estimated delivery time provided during checkout.
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Processing Time
Orders are processed within 1-2 business days of receiving payment. Once your order is shipped, you will receive a confirmation email with tracking information. Please note that processing time may be longer during peak periods or holidays.
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Delivery Time
Delivery times vary depending on the shipping destination and the shipping method selected during checkout. Standard shipping typically takes 3-7 business days for delivery. Please note that delivery times are estimates only and are not guaranteed. We are not responsible for any delays caused by the shipping carrier, customs, or other factors beyond our control.
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Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the progress of your shipment using the tracking number provided.
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Shipping Issues
If you experience any issues with your shipment, such as non-delivery or damage, please contact us using the contact information provided on our website. We will do our best to assist you in resolving the issue.
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Shipping Address
Please ensure that your shipping address is accurate and complete when placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned to us due to an incorrect address, the customer will be responsible for any additional shipping charges to reship the order.
By placing an order with Imaginarii, you agree to abide by the terms and conditions outlined in our Shipping Policy. We reserve the right to modify or update this policy at any time without notice.