TERMS

Who you are agreeing with

This site, the Imaginarii client portal and the Imaginarii shop are operated by Imaginarii LLC, a California limited liability company (“we”, “us”). By using any of them you agree to these terms. If you do not agree, please do not use them.

These terms are not your project agreement

If we are doing work for you, that work is governed by the proposal, statement of work or agreement you signed. Where that document and this page disagree, the signed document wins. These terms cover the software: the website, the portal, and the shop. They do not change the scope, price, timeline or ownership terms of anything you have already agreed with us.

Using the website

You may read, share and link to anything published here. You may not scrape it at a scale that degrades the service for anyone else, attempt to gain access to systems or accounts that are not yours, probe or test our security without written permission, or use the site to break the law.

The site is provided as it is. We publish it carefully, but we do not promise it will be available uninterrupted, and we may change or remove pages without notice.

The client portal

Portal access is for you and the people at your organisation we have given access to. Sign-in links are personal — treat one like a password, because anyone holding it can see your project. Tell us straight away if you think someone else has one.

You are responsible for what is submitted through your account, including approvals and signatures. An approval or signature made from your account is binding on your organisation, and we will proceed with work on that basis. If someone at your company should no longer have access, tell us and we will revoke it the same day.

You keep ownership of everything you upload. You give us permission to store, process and display it for the purpose of doing your work and running the portal, and nothing else.

Invoices and payment

Invoices are payable on the terms stated on the invoice — commonly Net 30 unless your agreement says otherwise. Recurring engagements are billed on the schedule you agreed and continue until either side ends the engagement in writing, or the agreed term ends.

Payments are handled by Stripe. A late fee may apply to overdue balances where the invoice states one. If an account remains unpaid we may pause work and portal access after telling you first; we will not delete your material because of an unpaid invoice.

Anything provided at no charge is shown on the invoice at $0 rather than left off, so it is clear what you were given.

The shop

Merchandise is printed to order and shipped by our fulfilment partner. Prices are in US dollars and shown at checkout with shipping and any tax before you pay. Because items are made for you individually, we do not accept returns for a change of mind.

If an item arrives damaged, defective or wrong, tell us within 30 days and we will replace it or refund it. Photographs help. Delivery estimates are estimates, not guarantees.

Who owns what

The Imaginarii name, logo, site design, written content and the platform itself are ours. Nothing here transfers them to you.

Ownership of work we make for you is set by your signed agreement, not by this page — typically the finished deliverables become yours once paid for in full, while the tools, components and methods we use to build them stay ours. We may show completed work publicly only where you have granted permission, which you control in your portal account and can withdraw at any time.

Liability

To the extent the law allows: the website, portal and shop are provided without warranties of any kind; we are not liable for indirect, incidental or consequential loss, or for lost profits or lost data; and our total liability arising out of the software covered by these terms is limited to the amount you paid us for it in the twelve months before the claim.

None of this limits liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot lawfully be limited. Liability arising from the work we do for you is governed by your signed agreement.

Governing law

These terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. The state and federal courts serving Fresno County, California have exclusive jurisdiction, and both of us submit to them.

Changes

We may update these terms. The date at the top changes when we do. If a change materially affects an active engagement we will tell the client directly rather than relying on this page being re-read. Continuing to use the site or portal after a change means you accept it.

Questions: hello@imagi-narii.com · contact form · privacy policy.